Youtube Video: https://youtu.be/D5kq-jc-SvQ

Background checks help you verify that the people working under your company account meet your network and compliance requirements. This guide covers the full process: initiating checks, tracking statuses, viewing reports, using checks completed outside of Pruuvn, and handling adverse action for candidates you reject.

Who Can Be Checked

Any staff member on your account: employees, contractors, or drivers. If you haven't added the person yet, start with How to Add Employees, Contractors, and Drivers to Your Company Account and assign the background check requirement during setup.

Inviting a New Staff Member (Screening Starts at Intake)

You can start the background check process at the moment you add someone to your account.

1. Log in to your account at pruuvn.app
2. Select Hiring Tools and then Applicants
3. Click Invite Candidate
4. Select the Position Profile. The profile determines which screening package applies. If your network has assigned a required profile, it appears as a locked field and cannot be changed.
5. Enter the person's first name, last name, and email (phone is optional). If the selected profile includes a motor vehicle record (MVR) check, the driver's license number and license state are also required.
6. If the profile requires a background check, choose how the check will run:
   • Invite the candidate (default): The person receives an email invitation, creates their account, confirms their identifying information, and signs the required FCRA disclosure and authorization. The check runs once consent is complete.
   • I have the signed authorization — order the check now: This orders a screen run through Pruuvn. Select it only if the candidate has already signed the FCRA disclosure and authorization and your company retains it — you must certify this before submitting.
   • Upload an external background check result (where available): Use this when the check was completed by a screening company outside of Pruuvn. Enter the screening company, the date the check was completed, and upload the result file. No new Pruuvn screen is ordered.
7. Click Invite Candidate

Each person you invite is created as an individual record and screened separately under the selected profile. They receive an email to set up their login the first time they access the platform.

ℹ️ If no Position Profile appears in the dropdown, or the Invite Candidate option isn't available on your account, contact [email protected] for assistance.

Who Pays for the Check

• Uploading an external result costs nothing through Pruuvn — no check is ordered, so there's no charge.
• If your company is part of a network that sponsors background checks for its members, the network covers the cost of checks ordered under its required profile — no payment method is needed on your account for those.
• Otherwise, the cost of an ordered check is billed to your company. When a candidate is invited using the default flow and completes consent themselves, the fee is collected from the candidate at the end of their onboarding rather than charged to your company.

Step 1: Initiate the Check